Model-new Tesla automobiles are experiencing self-driving pc failures, that are leading to important issues. Inside sources say that the issue is contributing to overwhelming Tesla’s service.
Over the previous few weeks, Electrek has obtained a number of stories from new Tesla consumers claiming pc failures on brand-new vehicles.
We’ve got been investigating the issue, and based mostly on insider sources and paperwork that we obtained, we are able to now clarify the difficulty in additional element.
The issue is linked to a brand new model of Tesla’s HW4 (generally known as AI4) onboard self-driving pc. Internally, some seek advice from the brand new model as AI4.1. The computer systems are short-circuiting. The trigger continues to be being investigated, however one supply informed Electrek that one of many attainable causes is the low-voltage battery short-circuiting the pc throughout the digital camera calibration course of.
Tesla drivers are reporting pc failures after driving off with their brand-new vehicles over simply the primary few tens to tons of of miles. Broad-ranging options powered by the pc, like lively security options, cameras, and even GPS, navigation, and vary estimations, fail to work.
Insider sources informed Electrek that the issue is kind of wide-ranging. It impacts automobiles constructed over the previous few months with the brand new pc.
Two sources mentioned that Tesla is at the moment receiving a excessive variety of complaints about this difficulty, and it has but to launch a service bulletin about it. One supply mentioned that Tesla service is being informed to minimize any security issues associated to this drawback to keep away from individuals believing their brand-new vehicles should not drivable.
The difficulty arose on the finish of the yr when Tesla is making an attempt to ship a file variety of automobiles to keep away from its complete yr down in deliveries – a primary in a decade.
It’s unclear if Tesla reported the difficulty to NHTSA even though the damaged rear-view digital camera goes in opposition to federal security laws, which ought to pressure a recall.
In the mean time, the primary treatment being mentioned is a pc substitute, however Tesla can also be seeking to push a software program patch to assist briefly.
Tesla service is at the moment being overwhelmed by the difficulty, and Tesla is pushing service appointments to subsequent yr.
Electrek’s Take
I’m not hating right here. This can be a important difficulty that clients ought to concentrate on. It’s important sufficient that a number of inside sources determined to achieve out about it, and many purchasers are complaining in regards to the difficulty.
It’s worrying that Tesla has not issued a service bulletin about it, and Tesla service is informed to downplay the issue on the finish of the quarter.
I might count on NHTSA to difficulty a recall right here, and Tesla may very well be in bother for downplaying a problem that has been occurring for weeks, however I don’t suppose that’s going to occur contemplating what the Trump transition staff, by which Tesla CEO Elon Musk is tremendously concerned, is signaling to the federal company.
We’re in for an fascinating few years relating to auto security within the US.
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